Is everyone on your tow truck business giving you 100 percent during the end of the sales period you have set for your employees? Data has shown today’s employees are more engaged than ever and if you are not careful, they might get distracted to a point that they don’t deliver what is expected of them. It is therefore important to establish a culture that promotes attaining sales goals that you set for your teams.
If you are looking forward to establishing high performing sales teams, here are some important steps you can take to ensure everything goes according to expectations.
Identify culture warriors
You need to identify culture warriors and hire for those attributes. Identify who on your team drives the culture you are trying to build. You need to think about those reps who crush the numbers even when you are not available. Such people are going to be your culture warriors. Think about all the traits they exhibit. Are they coachable, are they fast learners? Think about how collaborating and adaptable they might be as well.
Authority during hiring
You need to give cultural warriors yes or no authority during the hiring process. One of the easiest ways to get your team to think like owners are to treat them like owners. Once you have identified your culture warriors, it’s time to empower them by integrating them into your hiring process. They will care as much about the company as you do, and they will be empowered and motivated to make key decisions that can have a big effect on your business.
Set personal and professional goals
For your team to succeed, you must establish clear and attainable goals that all members of your team will be motivated and poised to deliver. Any journey that starts without goal setting is doomed to fail. You must set goals that are realistic to achieve, and not so easy to attain. When you give your team a reason and a purpose for why they should wake up early, they will have a reason to remain more motivated and work towards the set goals.
Share customer success stories
Behind every cold call, there is a prospect with a challenge that needs to be solved. It is important to understand that sales will never be an easy job, and you must work as hard as you can to achieve something meaningful. For every call you make with a prospect, there will be something to be learned. The motivation that comes from these calls will be enough to get you started in a higher gear to achieve the tasks before you.
Give consistent feedback
There is nothing as important as giving consistent feedback on the performance of your sales teams. If you want your team to learn and get better, you must be willing to sit them down, review their performance, and give them feedback. Additionally, ensure you provide your team with the right tools and resources needed to ensure they can deliver results as expected. Get deeper to be involved with your team to learn the challenges they are facing and provide them with the tools and resources needed to improve on their performance and make easier the delivery of the tasks before them.